Prosegur Crypto is the Prosegur Group's institutional digital asset custody solution that provides its customers with the highest security and service standards, using a unique model that combines technology, infrastructure, security protocols and management processes.
Prosegur Crypto's service is aimed at financial and government entities, funds and investment managers, family offices and exchanges that manage or invest in digital assets and require institutional-level custody services.
Prosegur Crypto's solution is designed to provide its customers with a comprehensive, secure and transparent digital asset custody service from start to finish, where services can be tailored to their particular needs, in full compliance with regulations at all times.
Prosegur Group's international leadership in security has helped to create a unique solution that combines the highest standards of physical security with next-generation cryptographic security technologies, patented and pioneering in the field of digital asset management, making Prosegur Crypto the most secure and complete solution on the market.
SECURITY AND RISKS
Unlike what happens with traditional financial systems, digital asset holders' private cryptographic keys are unique and unrecoverable, meaning that if they are lost or stolen it would be impossible for anyone else to access the funds.
The threat of attacks and private keys theft in both physical and digital environments is becoming more sophisticated, and the potential for loss of codes and system inaccessibility is high.
Specifically mitigating the risk of digital asset management requires complex technology systems, high specialisation and significant investment. For institutional customers, outsourcing this service to specialists greatly mitigates the risk, and allows them to focus fully on their core business.
Prosegur Crypto is the only solution on the market whose cold storage is never connected to the Internet, preventing the possibility of external cyber-attacks. This is a unique and essential feature, to which a large number of advanced and patented cybersecurity protocols are added, along with the physical security measures of traditional asset management entrusted to the Prosegur Group by the main international financial institutions.
Prosegur Crypto has the highest level of insurance that gives maximum protection in the event of loss or theft of private keys.
MANAGING CRYPTO ASSETS
At Prosegur Crypto we manage all existing cryptocurrencies without any limits, including Bitcoin, Ethereum, XRP and Litecoin.
There are no limits on the volume of assets safeguarded or on withdrawals. However, customer-specific limits can be set in terms of both time and amounts.
Managing crypto assets is convenient and secure through a mobile app, from which you can perform remote asset transfers via an advanced approvals system, and view balances and fund movements.
As a general rule, funds are obtained less than 24 hours from the time the transfer order is issued, although according to customer needs it is possible to get them immediately.
CUSTOMER SERVICE AND SUPPORT
Prosegur Crypto is responsible for safely executing all transfers requested by our customers. Customers may have personal assistance, when necessary, to initiate a transaction and provide support throughout the process, until it is received.
During the registration process we assign an account manager to each of our customers. Customers can contact their adviser directly by email or over the phone.
Prosegur’s Digital Gold is a secure and modern way to invest in physical gold using blockchain technology. Each token represents a specific amount of real gold, safely stored and protected in high-security vaults, combining the strengths of physical gold with the flexibility of digital access.
First, Prosegur acquires and stores high-purity (99.9%) physical gold in ultra-secure vaults. Then, this gold is tokenised using blockchain technology, allowing individuals to purchase fractional amounts of gold through our authorised retail locations.
No, digital gold is not a cryptocurrency. It’s a digital asset fully backed by real, physical gold, meaning you always have the security of owning tangible gold, safely stored and managed by Prosegur.
Yes. Each token represents a precise amount of gold stored in our vaults, with regular audits carried out to verify its backing.
You can access the platform by logging in with your account. Click on the “Customer Area” button at the top right of the page. From there, you’ll be able to check your balance and manage the sale of your tokens.
Yes, you can sell your digital gold at any time, with complete flexibility. The process is simple, transparent, and allows you to receive the funds immediately via bank transfer.
Prosegur provides complete physical and digital security, with strict controls, ongoing audits, international certifications, and insurance-backed agreements that ensure comprehensive protection for your investment.
Digital gold is more accessible, easier to manage, and highly secure, while enabling fast transactions. It also allows you to purchase small fractions, removing the need to buy whole bars, making gold investment more attainable.
Yes, digital gold strictly complies with all current financial and tax regulations. In addition, Prosegur conducts regular audits to ensure full transparency in the management of the physical gold.
Prosegur is responsible for safeguarding the physical gold in highly secure facilities, ensuring maximum protection in line with international security standards.
Blockchain technology records every movement of digital gold, guaranteeing complete transparency, security, and protection against any tampering or manipulation of transactions.
Yes, Prosegur Crypto manages the entire value chain, from the acquisition and secure storage of physical gold to the issuance of digital tokens and the secure operation of the platform.
Yes, Prosegur regularly conducts both external and internal audits of the stored gold, ensuring ongoing transparency and trust for investors.
Yes, you can purchase small fractions of digital gold, making it possible for anyone to start investing in gold without needing large sums of money.
As with any investment, there are potential risks due to market volatility. However, gold has proven to be a stable asset over decades. There are no security risks associated with this investment, Prosegur minimises them through strict audit procedures and continuous oversight of every stage of the process.
Prosegur safeguards both the physical gold and the digital tokens. The gold is stored in highly secure vaults, while the tokens are protected using cold storage and advanced digital security measures.
Prosegur has over 40 years of experience providing global financial security services, operating in 31 countries with a team of more than 150,000 security experts.
Unlike gold ETFs or traditional physical gold, Prosegur Digital Gold combines physical backing with the flexibility of a digital asset. Through technological innovation, we offer a secure and accessible investment option for all types of investors.
Unlike other products, Prosegur manages the entire custody chain, from purchasing the gold to securely storing it and ensuring full traceability through blockchain technology.